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Afghan Translation Service was established in 1998 as the demand for services in translation, interpreting and transcription in Dari and Pashto languages started to surge. With the philosophy of quality, accuracy, honesty and a clear direction to success in mind, the company started offering these services in Asia. In year 1999, the company was moved to Toronto, Canada, where it has been registered as a corporation and has been successfully operating since. Today, Afghan Translation Service is still headquartered in Toronto, Canada and has regional presence in Dubai - United Arab Emirates, Kabul – Afghanistan and soon it will operate from New Delhi – India, Moscow – Russia and London – UK. Our workforce is mainly based in North America. With over 20 staff in our head office, we have linguists who work for us from the US, UK, South America, and Africa. This global presence is an added opportunity for us to serve clients seamlessly in multiple time zones. Afghan Translation Service stands firm on its commitment to deliver quality work and serve as a good corporate citizen in any region that it operates. We believe in the following values: Honesty Regardless of any projects or business related dealing, we believe honesty is the best policy for conducting business and day to day operations. It has paid off very well in our case. Our customers are happy that we provide realistic timelines, commit to what is humanly and technically possible and only charge for the amount of work that has been truly conducted. We honor all confidentiality and sensitive commitments with our clients and others alike. Our reporting strategy is as honest and as clear as it can get. We conduct regular audits of reports to insure we provide as accurate reports as humanly possible.
Accountability We understand that we are accountable for performing a job the moment we have sign our commitment. We stand by this promise and accept full accountability for the work that we perform.
Commitment to Justice We strongly believe that every corporation must abide by the regulating laws at all times. We do so, by ensuring that all our business dealings are within the legal limits. We ensure that our clients are all fairly treated, we do not accept any type of work that is offered to us, which may violate any local, regional, national or international laws. Our legal team always carries a thorough study of the nature of the work that is proposed by the client for legal purposes. We make sure that our employees, contractors, suppliers and others are all treated fairly and that our dealings with them are legally acceptable. We ensure that our staff works within the legal jurisdictions and respect all local, regional, national and international laws while working for us.
Quality of Service Providing our customers with the due service and adhering to our commitment is our top priority. We have established a strategic position for ourselves in the competitive market, and this has only been possible as a result of hard work to offer high quality service at an affordable cost. We will ensure that we retain this position and continue to adhere to our commitments.
Healthy Competition We believe in healthy competition and ensure that we operate in accordance to all local, regional, national and international competition regulations. Although we have a number of competitors, we respect them and in most part encourage them to raise the bar that we have set. We believe healthy competition can encourage better service, higher quality and benefits to the consumers.
Cooperation We strongly believe that cooperation brings benefits to everyone. We cooperate with our clients in their requirements. Every project is important to us, but if a client is an exceptional situation, we cooperate with them in reprioritizing their project and serving them faster. We cooperate with our partners and competitors in the industry. We subscribe to many forums to help address freelance language concerns, share workload at times etc.
Human Rights and Equality We believe in respecting our clients, employees, contractors and any other party that we deal with regardless of their age, gender, gender preference, sexual orientation, complexion, race, ethnicity, nationality, language or ideas. We stand by Canadian Human Rights Charter and international Human Rights declarations.
Charity and Giving Back We have an obligation to give back to the society and will continue to support a number of charitable initiatives. As humans we can not prevent disasters and in the events of any such unfortunate event, we fully render our language services and other resources to assist those in need. |